Privacy Policy
This Privacy Policy explains how Learneva collects, uses, stores, and protects personal information when you visit learneva.com, create an account, enrol in a course, or contact us. By using the website, you agree to the practices described on this page.
Information we collect
We collect the information you provide directly, such as your name, email address, account credentials, profile details, and the courses you enrol in. When you make a purchase, payment details are processed by our payment providers; Learneva does not store full card numbers on its own servers. We also collect technical and usage information automatically, including your browser type, device, approximate location, pages visited, and interactions with course content, so we can keep the platform secure and improve the learning experience.
How we use your information
Your information is used to create and manage your account, deliver purchased courses, track progress, issue certificates, process payments and refunds, respond to support requests, send service messages, and improve our courses and website. Where you have opted in, we may also use your email address to share updates, new courses, and offers; you can unsubscribe at any time.
Cookies and similar technologies
We use cookies and local storage to keep you signed in, remember preferences, measure site performance, and understand how visitors use the platform. You can control cookies through your browser settings. Disabling certain cookies may affect features such as login and enrolment. More details are available in our Cookie Policy.
Sharing and disclosure
We do not sell your personal information. We may share limited information with service providers who help us operate the platform, including hosting, email delivery, analytics, and payment processing partners. These providers are only given what they need to perform their services. We may also disclose information where required by law or to protect the rights, safety, and security of Learneva, our learners, and our instructors.
Data retention and security
We keep personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We use administrative and technical safeguards, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, so please choose a strong password and keep your login details private.
Your rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccuracies, request deletion of your account and data, or object to certain processing. To make a request, email info@learneva.com from the address linked to your account. We may need to verify your identity before responding.
Children and policy updates
Learneva is not intended for children below the age required by the laws of their country. We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The revised version will be published on this page with an updated date, and continued use of the website means you accept the updated policy.
Last updated: 10 November 2026.
