I am a Manager of QA with 13 years of experience, specializing in B2B and B2C software. I oversee the quality assurance department, having developed and maintained a robust quality system. My expertise includes testing Electronic Health Records (EHR), Money Transfer Software (MTS), Management Information Systems (MIS), Human Resource Information Systems (HRIS), oomi-CRM, Biometric-based SIM Verification systems, and E-Commerce applications. I conduct both functional and non-functional testing and am involved in designing test cases, reviewing reports, and leading QA teams.I have experience in testing mobile apps on Android and iOS, developing test automation frameworks for both frontend and backend, and maintaining scripts in CI/CD pipelines. Additionally, I am skilled in storyboarding software requirements and collaborating with clients. I am also a QA instructor on Udemy, teaching over 9,000 students.